Customer Service Trainer

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What We Do

Customer Service Trainers focus on training new employees in company policies, sales tactics, and other skills, or training existing employees in updated skill sets.

Work Environment

Most Customer Service Trainers work within retail stores, but some work out of call centers of insurance agencies.

How to Become

To become a trainer within the field of customer service you must first acquire either a BSc in Human Resource Development or a BA in Human Resource Management.

Job Outlook

Customer Service Trainer growth of employment is estimated at 13% by 2022.

Salary

The average national salary of jobs for Customer Service Trainer was $ 40,000.00 with a high confidence ranking based on over 250 sources. Average Customer Service Trainer salaries for job postings nationwide are 30% lower than average salaries for all job postings nationwide.

national trend chart

Training & Certification Requirements

Some businesses and retailers will require a certain level of "in house" training that may result in a certification of some kind, but there is no specific certificate related to this field.

Education Requirements

Easily find and compare Bachelor's, Master's & PhD Psychology programs required for a Customer Service Trainer.
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Compare the Top Salary Sites

We've researched the salary levels for Customer Service Trainer from the top 3 job websites including Indeed.com, Careerbuilder.com and SimplyHired.com. Below are the compared salaries for Customer Service Trainer:
Below are the salaries for Customer Service Trainer, as quoted by the top job websites:
Indeed careerbuilder simplyhired
$ 40,000.00 $ 43,992.00 $ 98,000.00
All brand names are trademarks of their respective owners. All salary source data is public.

Average Salaries Across the Country

The following lists ranks salaries in each state around the country.
Alabama - $ 41,000.00 (High Confidence (more than 250 sources)) Salary Rank: 11
Average Customer Service Trainer salaries for job postings in Alabama are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 41,000.00bar high
Alaska - $ 30,000.00 (High Confidence (more than 250 sources)) Salary Rank: 48
Average Customer Service Trainer salaries for job postings in Alaska are 25% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 30,000.00bar high
Arizona - $ 33,000.00 (High Confidence (more than 250 sources)) Salary Rank: 44
Average Customer Service Trainer salaries for job postings in Arizona are 17% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 33,000.00bar high
Arkansas - $ 40,000.00 (High Confidence (more than 250 sources)) Salary Rank: 15
Average Customer Service Trainer salaries for job postings in Arkansas are the same as average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 40,000.00bar high
California - $ 43,000.00 (High Confidence (more than 250 sources)) Salary Rank: 8
Average Customer Service Trainer salaries for job postings in California are 7% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 43,000.00bar high
Colorado - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 32
Average Customer Service Trainer salaries for job postings in Colorado are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Connecticut - $ 47,000.00 (High Confidence (more than 250 sources)) Salary Rank: 4
Average Customer Service Trainer salaries for job postings in Connecticut are 15% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 47,000.00bar high
DC - $ 51,000.00 (High Confidence (more than 250 sources)) Salary Rank: 1
Average Customer Service Trainer salaries for job postings in Washington, DC are 24% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 51,000.00bar high
Delaware - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 33
Average Customer Service Trainer salaries for job postings in Delaware are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Florida - $ 38,000.00 (High Confidence (more than 250 sources)) Salary Rank: 26
Average Customer Service Trainer salaries for job postings in Florida are 7% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 38,000.00bar high
Georgia - $ 46,000.00 (High Confidence (more than 250 sources)) Salary Rank: 5
Average Customer Service Trainer salaries for job postings in Georgia are 14% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 46,000.00bar high
Hawaii - $ 25,000.00 (High Confidence (more than 250 sources)) Salary Rank: 51
Average Customer Service Trainer salaries for job postings in Hawaii are 37% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 25,000.00bar high
Idaho - $ 27,000.00 (High Confidence (more than 250 sources)) Salary Rank: 50
Average Customer Service Trainer salaries for job postings in Idaho are 33% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 27,000.00bar high
Illinois - $ 46,000.00 (High Confidence (more than 250 sources)) Salary Rank: 6
Average Customer Service Trainer salaries for job postings in Illinois are 13% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 46,000.00bar high
Indiana - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 19
Average Customer Service Trainer salaries for job postings in Indiana are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
Iowa - $ 40,000.00 (High Confidence (more than 250 sources)) Salary Rank: 16
Average Customer Service Trainer salaries for job postings in Iowa are 2% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 40,000.00bar high
Kansas - $ 37,000.00 (High Confidence (more than 250 sources)) Salary Rank: 28
Average Customer Service Trainer salaries for job postings in Kansas are 9% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 37,000.00bar high
Kentucky - $ 35,000.00 (High Confidence (more than 250 sources)) Salary Rank: 40
Average Customer Service Trainer salaries for job postings in Kentucky are 15% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 35,000.00bar high
Louisiana - $ 35,000.00 (High Confidence (more than 250 sources)) Salary Rank: 41
Average Customer Service Trainer salaries for job postings in Louisiana are 13% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 35,000.00bar high
Maine - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 34
Average Customer Service Trainer salaries for job postings in Maine are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Maryland - $ 42,000.00 (High Confidence (more than 250 sources)) Salary Rank: 9
Average Customer Service Trainer salaries for job postings in Maryland are 3% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 42,000.00bar high
Massachusetts - $ 49,000.00 (High Confidence (more than 250 sources)) Salary Rank: 2
Average Customer Service Trainer salaries for job postings in Massachusetts are 20% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 49,000.00bar high
Michigan - $ 41,000.00 (High Confidence (more than 250 sources)) Salary Rank: 12
Average Customer Service Trainer salaries for job postings in Michigan are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 41,000.00bar high
Minnesota - $ 35,000.00 (High Confidence (more than 250 sources)) Salary Rank: 42
Average Customer Service Trainer salaries for job postings in Minnesota are 13% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 35,000.00bar high
Mississippi - $ 42,000.00 (High Confidence (more than 250 sources)) Salary Rank: 10
Average Customer Service Trainer salaries for job postings in Mississippi are 4% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 42,000.00bar high
Missouri - $ 40,000.00 (High Confidence (more than 250 sources)) Salary Rank: 17
Average Customer Service Trainer salaries for job postings in Missouri are 2% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 40,000.00bar high
Montana - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 35
Average Customer Service Trainer salaries for job postings in Montana are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Nebraska - $ 30,000.00 (High Confidence (more than 250 sources)) Salary Rank: 49
Average Customer Service Trainer salaries for job postings in Nebraska are 27% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 30,000.00bar high
Nevada - $ 31,000.00 (High Confidence (more than 250 sources)) Salary Rank: 46
Average Customer Service Trainer salaries for job postings in Nevada are 22% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 31,000.00bar high
New Hampshire - $ 40,000.00 (High Confidence (more than 250 sources)) Salary Rank: 18
Average Customer Service Trainer salaries for job postings in New Hampshire are 1% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 40,000.00bar high
New Jersey - $ 44,000.00 (High Confidence (more than 250 sources)) Salary Rank: 7
Average Customer Service Trainer salaries for job postings in New Jersey are 8% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 44,000.00bar high
New Mexico - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 37
Average Customer Service Trainer salaries for job postings in New Mexico are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
New York - $ 49,000.00 (High Confidence (more than 250 sources)) Salary Rank: 3
Average Customer Service Trainer salaries for job postings in New York are 21% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 49,000.00bar high
North Carolina - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 20
Average Customer Service Trainer salaries for job postings in North Carolina are 5% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
North Dakota - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 36
Average Customer Service Trainer salaries for job postings in North Dakota are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Ohio - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 21
Average Customer Service Trainer salaries for job postings in Ohio are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
Oklahoma - $ 37,000.00 (High Confidence (more than 250 sources)) Salary Rank: 29
Average Customer Service Trainer salaries for job postings in Oklahoma are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 37,000.00bar high
Oregon - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 22
Average Customer Service Trainer salaries for job postings in Oregon are 5% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
Pennsylvania - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 23
Average Customer Service Trainer salaries for job postings in Pennsylvania are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
Rhode Island - $ 37,000.00 (High Confidence (more than 250 sources)) Salary Rank: 30
Average Customer Service Trainer salaries for job postings in Rhode Island are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 37,000.00bar high
South Carolina - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 24
Average Customer Service Trainer salaries for job postings in South Carolina are 3% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
South Dakota - $ 31,000.00 (High Confidence (more than 250 sources)) Salary Rank: 47
Average Customer Service Trainer salaries for job postings in South Dakota are 24% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 31,000.00bar high
Tennessee - $ 37,000.00 (High Confidence (more than 250 sources)) Salary Rank: 31
Average Customer Service Trainer salaries for job postings in Tennessee are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 37,000.00bar high
Texas - $ 39,000.00 (High Confidence (more than 250 sources)) Salary Rank: 25
Average Customer Service Trainer salaries for job postings in Texas are 3% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 39,000.00bar high
Utah - $ 32,000.00 (High Confidence (more than 250 sources)) Salary Rank: 45
Average Customer Service Trainer salaries for job postings in Utah are 22% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 32,000.00bar high
Vermont - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 38
Average Customer Service Trainer salaries for job postings in Vermont are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Virginia - $ 41,000.00 (High Confidence (more than 250 sources)) Salary Rank: 13
Average Customer Service Trainer salaries for job postings in Virginia are the same as average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 41,000.00bar high
Washington - $ 41,000.00 (High Confidence (more than 250 sources)) Salary Rank: 14
Average Customer Service Trainer salaries for job postings in Washington are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 41,000.00bar high
West Virginia - $ 38,000.00 (High Confidence (more than 250 sources)) Salary Rank: 27
Average Customer Service Trainer salaries for job postings in West Virginia are 6% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 38,000.00bar high
Wisconsin - $ 36,000.00 (High Confidence (more than 250 sources)) Salary Rank: 39
Average Customer Service Trainer salaries for job postings in Wisconsin are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 36,000.00bar high
Wyoming - $ 34,000.00 (High Confidence (more than 250 sources)) Salary Rank: 43
Average Customer Service Trainer salaries for job postings in Wyoming are 17% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014 55k 110k 165k
Customer Service Trainer $ 34,000.00bar high

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