Customer Service Trainers focus on training new employees in company policies, sales tactics, and other skills, or training existing employees in updated skill sets.
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Most Customer Service Trainers work within retail stores, but some work out of call centers of insurance agencies.
How to Become
To become a trainer within the field of customer service you must first acquire either a BSc in Human Resource Development or a BA in Human Resource Management.
Job Outlook
Customer Service Trainer growth of employment is estimated at 13% by 2022.
Salary
The average national salary of jobs for Customer Service Trainer was $ 40,000.00 with a
high confidence ranking based on over 250 sources. Average Customer Service Trainer salaries for job postings nationwide are 30% lower than average salaries for all job postings nationwide.
Training & Certification Requirements
Some businesses and retailers will require a certain level of "in house" training that may result in a certification of some kind, but there is no specific certificate related to this field.
Education Requirements
Easily find and compare Bachelor's, Master's & PhD Psychology programs required for a Customer Service Trainer.
We've researched the salary levels for Customer Service Trainer from the top 3 job websites including Indeed.com, Careerbuilder.com and
SimplyHired.com. Below are the compared salaries for Customer Service Trainer: Below are the salaries for Customer Service Trainer, as quoted by the top job websites:
$ 40,000.00
$ 43,992.00
$ 98,000.00
All brand names are trademarks of their respective owners. All salary source data is public.
Average Salaries Across the Country
The following lists ranks salaries in each state around the country.
Alabama - $ 41,000.00(High Confidence (more than 250 sources))
Salary Rank: 11
Average Customer Service Trainer salaries for job postings in Alabama are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 41,000.00
Alaska - $ 30,000.00(High Confidence (more than 250 sources))
Salary Rank: 48
Average Customer Service Trainer salaries for job postings in Alaska are 25% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 30,000.00
Arizona - $ 33,000.00(High Confidence (more than 250 sources))
Salary Rank: 44
Average Customer Service Trainer salaries for job postings in Arizona are 17% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 33,000.00
Arkansas - $ 40,000.00(High Confidence (more than 250 sources))
Salary Rank: 15
Average Customer Service Trainer salaries for job postings in Arkansas are the same as average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 40,000.00
California - $ 43,000.00(High Confidence (more than 250 sources))
Salary Rank: 8
Average Customer Service Trainer salaries for job postings in California are 7% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 43,000.00
Colorado - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 32
Average Customer Service Trainer salaries for job postings in Colorado are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Connecticut - $ 47,000.00(High Confidence (more than 250 sources))
Salary Rank: 4
Average Customer Service Trainer salaries for job postings in Connecticut are 15% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 47,000.00
DC - $ 51,000.00(High Confidence (more than 250 sources))
Salary Rank: 1
Average Customer Service Trainer salaries for job postings in Washington, DC are 24% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 51,000.00
Delaware - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 33
Average Customer Service Trainer salaries for job postings in Delaware are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Florida - $ 38,000.00(High Confidence (more than 250 sources))
Salary Rank: 26
Average Customer Service Trainer salaries for job postings in Florida are 7% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 38,000.00
Georgia - $ 46,000.00(High Confidence (more than 250 sources))
Salary Rank: 5
Average Customer Service Trainer salaries for job postings in Georgia are 14% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 46,000.00
Hawaii - $ 25,000.00(High Confidence (more than 250 sources))
Salary Rank: 51
Average Customer Service Trainer salaries for job postings in Hawaii are 37% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 25,000.00
Idaho - $ 27,000.00(High Confidence (more than 250 sources))
Salary Rank: 50
Average Customer Service Trainer salaries for job postings in Idaho are 33% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 27,000.00
Illinois - $ 46,000.00(High Confidence (more than 250 sources))
Salary Rank: 6
Average Customer Service Trainer salaries for job postings in Illinois are 13% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 46,000.00
Indiana - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 19
Average Customer Service Trainer salaries for job postings in Indiana are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
Iowa - $ 40,000.00(High Confidence (more than 250 sources))
Salary Rank: 16
Average Customer Service Trainer salaries for job postings in Iowa are 2% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 40,000.00
Kansas - $ 37,000.00(High Confidence (more than 250 sources))
Salary Rank: 28
Average Customer Service Trainer salaries for job postings in Kansas are 9% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 37,000.00
Kentucky - $ 35,000.00(High Confidence (more than 250 sources))
Salary Rank: 40
Average Customer Service Trainer salaries for job postings in Kentucky are 15% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 35,000.00
Louisiana - $ 35,000.00(High Confidence (more than 250 sources))
Salary Rank: 41
Average Customer Service Trainer salaries for job postings in Louisiana are 13% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 35,000.00
Maine - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 34
Average Customer Service Trainer salaries for job postings in Maine are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Maryland - $ 42,000.00(High Confidence (more than 250 sources))
Salary Rank: 9
Average Customer Service Trainer salaries for job postings in Maryland are 3% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 42,000.00
Massachusetts - $ 49,000.00(High Confidence (more than 250 sources))
Salary Rank: 2
Average Customer Service Trainer salaries for job postings in Massachusetts are 20% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 49,000.00
Michigan - $ 41,000.00(High Confidence (more than 250 sources))
Salary Rank: 12
Average Customer Service Trainer salaries for job postings in Michigan are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 41,000.00
Minnesota - $ 35,000.00(High Confidence (more than 250 sources))
Salary Rank: 42
Average Customer Service Trainer salaries for job postings in Minnesota are 13% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 35,000.00
Mississippi - $ 42,000.00(High Confidence (more than 250 sources))
Salary Rank: 10
Average Customer Service Trainer salaries for job postings in Mississippi are 4% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 42,000.00
Missouri - $ 40,000.00(High Confidence (more than 250 sources))
Salary Rank: 17
Average Customer Service Trainer salaries for job postings in Missouri are 2% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 40,000.00
Montana - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 35
Average Customer Service Trainer salaries for job postings in Montana are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Nebraska - $ 30,000.00(High Confidence (more than 250 sources))
Salary Rank: 49
Average Customer Service Trainer salaries for job postings in Nebraska are 27% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 30,000.00
Nevada - $ 31,000.00(High Confidence (more than 250 sources))
Salary Rank: 46
Average Customer Service Trainer salaries for job postings in Nevada are 22% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 31,000.00
New Hampshire - $ 40,000.00(High Confidence (more than 250 sources))
Salary Rank: 18
Average Customer Service Trainer salaries for job postings in New Hampshire are 1% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 40,000.00
New Jersey - $ 44,000.00(High Confidence (more than 250 sources))
Salary Rank: 7
Average Customer Service Trainer salaries for job postings in New Jersey are 8% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 44,000.00
New Mexico - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 37
Average Customer Service Trainer salaries for job postings in New Mexico are 12% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
New York - $ 49,000.00(High Confidence (more than 250 sources))
Salary Rank: 3
Average Customer Service Trainer salaries for job postings in New York are 21% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 49,000.00
North Carolina - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 20
Average Customer Service Trainer salaries for job postings in North Carolina are 5% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
North Dakota - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 36
Average Customer Service Trainer salaries for job postings in North Dakota are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Ohio - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 21
Average Customer Service Trainer salaries for job postings in Ohio are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
Oklahoma - $ 37,000.00(High Confidence (more than 250 sources))
Salary Rank: 29
Average Customer Service Trainer salaries for job postings in Oklahoma are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 37,000.00
Oregon - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 22
Average Customer Service Trainer salaries for job postings in Oregon are 5% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
Pennsylvania - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 23
Average Customer Service Trainer salaries for job postings in Pennsylvania are 4% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
Rhode Island - $ 37,000.00(High Confidence (more than 250 sources))
Salary Rank: 30
Average Customer Service Trainer salaries for job postings in Rhode Island are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 37,000.00
South Carolina - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 24
Average Customer Service Trainer salaries for job postings in South Carolina are 3% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
South Dakota - $ 31,000.00(High Confidence (more than 250 sources))
Salary Rank: 47
Average Customer Service Trainer salaries for job postings in South Dakota are 24% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 31,000.00
Tennessee - $ 37,000.00(High Confidence (more than 250 sources))
Salary Rank: 31
Average Customer Service Trainer salaries for job postings in Tennessee are 8% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 37,000.00
Texas - $ 39,000.00(High Confidence (more than 250 sources))
Salary Rank: 25
Average Customer Service Trainer salaries for job postings in Texas are 3% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 39,000.00
Utah - $ 32,000.00(High Confidence (more than 250 sources))
Salary Rank: 45
Average Customer Service Trainer salaries for job postings in Utah are 22% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 32,000.00
Vermont - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 38
Average Customer Service Trainer salaries for job postings in Vermont are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Virginia - $ 41,000.00(High Confidence (more than 250 sources))
Salary Rank: 13
Average Customer Service Trainer salaries for job postings in Virginia are the same as average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 41,000.00
Washington - $ 41,000.00(High Confidence (more than 250 sources))
Salary Rank: 14
Average Customer Service Trainer salaries for job postings in Washington are 1% higher than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 41,000.00
West Virginia - $ 38,000.00(High Confidence (more than 250 sources))
Salary Rank: 27
Average Customer Service Trainer salaries for job postings in West Virginia are 6% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 38,000.00
Wisconsin - $ 36,000.00(High Confidence (more than 250 sources))
Salary Rank: 39
Average Customer Service Trainer salaries for job postings in Wisconsin are 11% lower than average Customer Service Trainer salaries for job postings nationwide.
In USD as of March 24, 2014
55k
110k
165k
Customer Service Trainer
$ 36,000.00
Wyoming - $ 34,000.00(High Confidence (more than 250 sources))
Salary Rank: 43
Average Customer Service Trainer salaries for job postings in Wyoming are 17% lower than average Customer Service Trainer salaries for job postings nationwide.
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